Receptionist/business Admininistration Trainee


Richmond, VIC

Posted 1/14/2021

Due to an internal promotion, we are looking for a rockstar all-rounder to help manage our office and run our reception desk. No weekend work - Monday to Friday office hours.

About the Role

Due to an internal promotion, we are looking for a rockstar all-rounder to help manage our office and run our reception desk. 

You will be completing a Certificate III in Business whilst working full-time. We are happy for you to study within your working hours, and we operate Monday to Friday. You may be working between our office in Richmond and home. This is a 12 month traineeship and we hope to be able to offer you a permanent role at the end of your qualification so we are looking for someone who sees this as their career. 

Your day may include:-

  • Making visitors feel welcome when they attend reception. They could be clients, new team members, couriers or people attending job interviews.
  • Manning the phones. Redirecting calls, taking messages or taking calls from cold callers.
  • Liaising with couriers. Arranging deliveries and post.
  • Helping the office run smoothly at all times. You will be ordering and replenishing stationery, unpacking and allocating office supplies, liaising with our cleaners and organising repairs.
  • Helping to set up events at our office, such as MeetUps, workshops, and training sessions. 
  • You will have OH&S front of mind at all times, and take responsibility for compliance to legislation, such as fire drills and making sure the office is a COVID safe environment.

About you

People describe you as professional, mature, friendly, reliable and have a great work ethic. You don’t need any previous corporate experience as we will train you to set you up for success. 

You are great at thinking on your feet and trying to keep one step ahead to keep the office running smoothly. You may have to arrange Plumbers to attend to blocked toilets or Electricians to fix lights. Whatever issues may arise, you’re on the case! 

You see this opportunity as a career move, not a stepping stone. We offer awesome opportunities for growth and development within your role to keep you engaged and happy. School leavers are encouraged to apply. 

Why us?

IE, the Innovation and Experience company is a full service product consultancy accelerating digital transformation for some of Australia's most successful businesses (a sample are on our website - take a look for some recent work). Headquartered in Melbourne but with teams in Sydney and New York, IE employs 85+ people (plus a few furry friends) working in cross functional teams to innovate and deliver outcomes powered by design thinking and Agile delivery.

We are a flexible business that trusts our team members to deliver work in the best possible way to get the best client outcomes. We are committed to a work environment that is curious, innovative, diverse, thoughtful and gives our team members every opportunity to grow. This means autonomy in your work (with a supportive team around you) and the ability to structure your work day in a way that suits your life needs - as long as the client’s needs remain paramount.

Outside of the awesome career opportunities, flexibility and autonomy, diverse work and ability to work with premium institutional clients, IE genuinely cares about our team members and their interests. It's an environment where you can thrive and grow...

How to apply

Please send your CV along with a killer covering letter covering off the following:-

- Why are you a great fit for this role?

- Why do you want to work for IE?

- What do you like to do outside of work and study?

Please note that as this is initially a traineeship offering a qualification, the salary is $25,804 per annum with an increase to full rate at the end of the first year when you receive your qualification. This role is open to those who have not yet completed a qualification higher than Certificate III. 

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